All Solutions
Reservation Check-in

Hotels & Accommodation

Reservation check-in with guest forms. Front desk mode for walk-ins. Per-night billing with day-of-week rates.

The Challenge

  • Front desk staff required 24/7 for check-in and key handoff
  • No automated guest registration flow that meets legal requirements (旅館業法)
  • Walk-in guests have no self-service option — staff must process manually
  • Late checkout surcharges and cancellation fees calculated by hand

How UnlockOS Helps

  • Guests complete check-in online 24h before arrival — including guest form and payment
  • Front desk mode lets staff process walk-in guests through the same system
  • Per-night billing with day-of-week rates, early/late surcharges, and cancellation policies
  • Room keys auto-issued on payment, auto-revoked on checkout
Billing Models

Flexible pricing for every scenario

Accommodation (Per-Night)

Per-night pricing with day-of-week rate variations.

Standard Room: ¥8,000 weekday, ¥12,000 Fri/Sat, ¥10,000 Sun

Early Check-in Surcharge

Additional fee for arriving before standard check-in time.

Before 14:00: +¥2,000

Late Checkout Surcharge

Additional fee for departing after standard checkout time.

After 11:00: +¥1,500/hour

Cancellation Penalty

Percentage-based penalty by days before arrival.

7+ days: 0%, 3-6 days: 30%, 1-2 days: 50%, same day: 100%

User Journey

Seamless experience from start to finish

01
Operator

Create reservation

Add reservation via dashboard or receive from booking platform integration.

02
System

Send check-in link (24h before)

Automated email/LINE notification with check-in link sent to guest.

03
Guest

Complete guest form

Fill in nationality-appropriate registration form (passport or ID details).

04
Guest

Make payment

Pre-pay via Stripe or select on-site payment option.

05
System

Issue room key

QR + PIN generated for smart lock. Valid for entire stay period.

06
System

Auto-checkout at departure time

Checkout time triggers key revocation and final settlement. Late checkout surcharge auto-applied.

How It Works

Get started in 3 steps

01

Set Up Rooms

Configure room types with per-night rates, day-of-week pricing, and check-in/out times.

02

Send Check-in Links

Guests receive a link 24h before arrival to complete registration, guest form, and payment.

03

Automate Operations

Keys auto-issued on payment, auto-revoked on checkout. Late checkout surcharges applied automatically.

Features

Built for your workflow

Reservation Check-in

Guests complete check-in online before arrival. Guest form, ID verification, and payment in one flow.

Front Desk Mode

Staff process walk-in guests through the dashboard. Same system, same automation, face-to-face.

Guest Form (旅館業法)

Nationality-aware guest registration. Foreign guests: passport details. Domestic guests: ID verification.

Per-Night Billing

Accommodation pricing with day-of-week rates (weekday/Fri/Sat/Sun/holiday eve/holiday).

Cancellation Policy

Configurable penalty rates by days-before-arrival. Auto-applied on cancellation.

Auto Check-out

Checkout time triggers automatic session end, key revocation, and final settlement.

Integrations

Works with your existing tools

Stripe Payments

Pre-payment and on-site payment processing with automatic settlement.

Smart Lock (KEYVOX)

Auto-issue and revoke room access keys based on reservation period.

LINE Messaging

Send check-in links and stay information via LINE.

Email Notifications

Automated pre-arrival check-in reminders and confirmation emails.

Get Started

Ready to monetize your space?

Join property owners who automated their operations with UnlockOS.