User Guide
Everything you need to know about configuring and using UnlockOS.
Basic Settings
Configure facility settings, lock connections, and team permissions.
- Basic Settings Help
- Booking Setup Guide (from zero to taking real reservations)
- Connecting Rooms (Suite / Adjoining Rooms) Help
- Form Management Help
- Usage & Payment History
- Go Portal / Key Hub Help
- Weekly Grid Settings (Facility Owner / Admin)
- iCal Sync Help
- neppan! Integration Help
- Access Key Display Help
- Lock Connection Help
- Locker Service Help
- Home Screen Help
- My Page Help
- Member Signup Help
- SpaceCard Help
- Membership Plans and Usage Quotas
- Delivery Settings Help (Admin)
- Locker Service Help (Resident)
- Locker Settings Help (Admin)
- Permission Settings Help
- Reservation Approvals Help
- Reservation Calendar
- Time Slot Booking Plan Configuration Help
- Time Slot Booking Help (Member)
- Transaction History
- Needs Attention: Reservation Conflicts Help
Plans
Create and manage pricing plans and plan groups.
Check-in
Set up check-in flows, guest forms, reservations, and quick mode.
Usage
Monitor occupancy, key expiration, and explore Unlock Lab.
Integration
Connect LINE, cameras, API keys, and design customization.
Management
View audit logs, manage billing, bookings, and delivery services.
Guest Booking
Guest-facing booking and check-in experiences.
- Coworking Whole-Space Buyout
- Early Check-out
- Extend Reservation
- My Page
- Cancelling a Reservation
- Check-In Help
- Review & Confirm Your Booking
- Booking Forms & ID Documents
- Member & Subscription Bookings
- Payments
- Choosing Date, Room & Plan
- Weekly Grid Hourly Booking
- Change Date or Time
- Guest Booking App
- Shared Capacity Booking (Coworking)
- Time Slot Booking (Guest)