Price Plan Settings Help
Overview
Price Plan Settings allows you to define usage fees for your facility. Choose from 6 different plan types based on your needs and configure detailed pricing settings.
Key Features
- Choose from 6 different plan types
- Day-specific and time-specific pricing
- AI dynamic pricing (Hourly plan only)
- Tax rate and currency settings
Input Fields
Basic Information
| Field | Description | Required |
|---|---|---|
| Plan Name | Display name for the plan (e.g., "Weekday Plan", "Weekend Plan") | Yes |
Plan Type Selection
Select the billing method for the plan. Cannot be changed once saved.
| Plan Type | Description | Use Cases |
|---|---|---|
| Hourly Billing Plan | Charges per minute based on usage time | Coworking, Sauna, Gym |
| Daily Flat Rate Plan | Fixed daily rate | Day-trip facilities, Accommodation |
| Fixed Time + Overtime Plan | Fixed fee up to a certain time, additional charges for overtime | Meeting rooms, Rental spaces |
| Accommodation Plan | Room rates based on check-in/out times | Hotels, Guest houses |
| Time Slot Booking Plan | Fixed rate for specified time slots | Event venues, Studios |
| One-Time Plan | Fixed fee for a single entry | Events, Penalty charges |
Plan Type Detailed Settings
Hourly Billing Plan
Basic Rates
| Field | Description | Required |
|---|---|---|
| Basic Rate (per minute) | Rate per minute on weekdays | Yes |
| Weekend/Holiday Rate (per minute) | Rate per minute on weekends/holidays | No |
Minimum Booking Duration
| Field | Description | Required |
|---|---|---|
| Minimum Booking Duration | Shortest booking allowed per reservation (choose from 15/30/60/90/120 min). Also controls the booking grid's time granularity. | No |
Maximum booking duration is configured on the Reservation Config, not on the plan form. Because check-in does not cap actual stay length, placing this control on plans would mislead operators into thinking it limits real usage. It is a booking-time constraint only and is therefore co-located with the other booking-window settings (
reservation_configs.max_booking_duration_minutes).
AI Dynamic Pricing
When enabled, AI predicts demand and automatically sets optimal prices.
| Field | Description |
|---|---|
| AI Dynamic Pricing | Toggle ON/OFF |
Time-Specific Rate Settings (Rate Tiers)
Set different rates for different time periods.
| Field | Description |
|---|---|
| Start Time | Start time for the rate tier |
| End Time | End time for the rate tier |
| Rate (per minute) | Rate per minute for this time period |
| Weekday | Whether to apply on weekdays |
| Weekend | Whether to apply on weekends |
| Holiday | Whether to apply on holidays |
Night Pack
Set fixed rates for late-night hours.
| Field | Description |
|---|---|
| Start Time (hour) | Night pack start time (e.g., 22) |
| End Time (hour) | Night pack end time (e.g., 6) |
| Night Pack Fee | Fixed fee for night pack |
| Rate during Night Pack (per minute) | Per-minute charge during night pack (optional) |
Maximum Daily Fee
| Field | Description |
|---|---|
| Maximum Daily Fee | Maximum amount per day. No limit if not set |
Daily Flat Rate Plan
Configurable per day type (Weekday/Weekend/Holiday tabs).
| Field | Description | Required |
|---|---|---|
| Enable this setting | Whether to apply plan for this day type | - |
| Daily Fee | Fixed rate per day | Yes |
| Date Reset Time | Time when the date resets | No |
Fixed Time + Overtime Plan
Configurable per day type (Weekday/Weekend/Holiday tabs).
| Field | Description | Required |
|---|---|---|
| Enable this setting | Whether to apply plan for this day type | - |
| Flat Fee | Fee within fixed time | Yes |
| Flat Duration (minutes) | Time period for flat fee | Yes |
| Overtime Unit (minutes) | Unit time for overtime charges | Yes |
| Rate per Overtime Unit | Fee per overtime unit | Yes |
| Maximum Daily Fee | Daily cap (optional) | No |
Accommodation Plan
Detailed settings per day type (Weekday/Friday/Saturday/Sunday/Holiday/Day Before Holiday tabs).
Accommodation Rates
| Field | Description | Required |
|---|---|---|
| Enable this setting | Whether to apply plan for this day type | - |
| Fee per Night | Basic nightly rate | Yes |
Check-in/Check-out Times
| Field | Description | Required |
|---|---|---|
| Check-in | Standard check-in time | Yes |
| Check-out | Standard check-out time | Yes |
Additional Fees
| Field | Description |
|---|---|
| Early Check-in Fee (per hour) | Additional fee for early check-in |
| Late Check-out Fee (per hour) | Additional fee for late check-out |
| Early Check-out Discount | Refund for checkout 2+ hours early |
Cancellation Policy
Set cancellation fees by days before arrival.
| Field | Description |
|---|---|
| Days Before | Number of days for policy to apply |
| Cancellation Rate | Cancellation fee percentage (%) |
Time Slot Booking Plan
Configurable per day type (Weekday/Weekend/Holiday tabs).
| Field | Description | Required |
|---|---|---|
| Enabled | Enable time slot booking for this day type | - |
| Start Time | Start time of the time slot | Yes |
| End Time | End time of the time slot | Yes |
| Fee | Fixed fee for this time slot | Yes |
Multiple time slots can be added ("Add Time Slot" button).
One-Time Plan
Configurable per day type (Weekday/Weekend/Holiday tabs).
| Field | Description | Required |
|---|---|---|
| Enable this day type | Whether to apply plan for this day type | - |
| One-time Entry Fee | Fixed amount for a single entry | Yes |
Form for This Plan
You can attach a guest information form to a plan. When a form is attached, guests who book this plan fill it in at booking time — during the step just before they receive their key.
Where to find the setting
The "Form" section is at the bottom of the plan editor. The dropdown lists any reservation-scope forms you have created on the Forms page.
When the form appears
| Check-in path | When the form appears |
|---|---|
| Booking / Go app self-check-in | At booking (just before key delivery) |
| Host check-in URL / kiosk | At check-in (via the default check-in configuration form — set separately) |
When a form is attached to this plan, guests see it during the Booking flow when they complete their reservation. Because the form is answered at booking, it is not shown again at check-in for that same reservation.
Note: The form shown at your check-in URL or kiosk is controlled separately under Reservation Management → Check-in tab → default configuration. Plan-level forms and check-in-URL forms are independent settings.
Attaching a form
- Create a reservation-scope form on the Forms page first
- Open this plan editor
- Select the form from the "Form" dropdown at the bottom of the page
- Click Save Plan
Removing a form
Select "None" from the dropdown and click Save Plan. After removal, no form is shown during the Booking flow for this plan.
Buttons
| Button | Description |
|---|---|
| Cancel | Discard changes and return to list |
| Save Plan | Save the entered settings |
Simulation Feature
Use the simulation panel on the right side of the screen to see real-time pricing calculations based on your settings.
| Field | Description |
|---|---|
| Check-in Time | Start time for simulation |
| Check-out Time | End time for simulation |
| Usage Day/Holiday | Simulate as weekday, weekend, or holiday |
| Total Amount | Calculated total amount |
| Fee Breakdown | Details of base fee, overtime, tax, etc. |
FAQ
Q: Can I change the plan type later?
A: No, once saved, the plan type cannot be changed. Please create a new plan instead.
Q: I set rate tiers for hourly billing but they're not being applied
A: Check that the "Weekday", "Weekend", and "Holiday" checkboxes are correctly set for your rate tiers.
Q: What happens if night pack overlaps with rate tiers?
A: An error will be displayed. Please ensure time periods do not overlap.
Q: How is tax calculated?
A: Tax is calculated based on the tax rate and calculation type (exclusive/inclusive/non-taxable) set in Basic Settings.
Q: Where do I configure the maximum booking duration?
A: Not in the plan form — it lives on the Reservation Config (reservation_configs.max_booking_duration_minutes). Because check-in does not cap actual stay length, placing it on plans would mislead operators. The cap is booking-only, so it's grouped with the other booking-window settings. See Reservation Config help for the setting and its UX behaviour.