Review & Confirm Your Booking
Overview
The confirmation screen is the final step of your booking. Review your dates, room, and plan, then enter your guest details and verify your email. If your plan has a fee, you'll pay here — and once everything is complete, you'll receive your access key.
Here's what happens on this screen:
- Check your booking summary (dates, room, plan, and total price)
- Enter your guest information
- Verify your email (OTP / UnlockPass)
- Complete any extra forms or upload an ID document if required
- Pay if the plan has a fee
- Receive your access key on the booking completion screen
Booking Summary
The top of the screen shows a summary of what you're booking.
| Item | Details |
|---|---|
| Dates / Times | Check-in and check-out date and time |
| Room | The room type you selected |
| Plan | The plan you selected |
| Total price | The amount you will pay |
If anything looks wrong, tap your browser's back button to go back and change your selection.
Entering Your Guest Information
Fill in the following fields:
| Field | Required | Notes |
|---|---|---|
| Full name | Yes | The name of the person making the booking |
| Email address | Yes | A verification code will be sent here; also used for future auto-fill |
| Phone number | No | Emergency contact or other communication |
| Notes | No | Any requests you'd like to share with the facility |
Make sure your email address is entered correctly. If the format is invalid (for example, missing the
@sign), the verification code will not be sent and an error will appear.
Email Verification (UnlockPass)
After entering your guest information, tap the confirm button to start email verification.
How it works
- A 6-digit verification code (OTP) is sent to the email address you entered
- Type the code into the input fields on screen — focus moves to the next field automatically
- If you paste the code, verification starts automatically
- Once verified, you move on to the next step
About UnlockPass
UnlockPass is UnlockOS's shared email verification system. Once you verify your email address at any UnlockOS facility, your guest details carry over automatically to future bookings at other UnlockOS facilities — no extra sign-up required.
Didn't receive the code? Wait 60 seconds for the "Resend code" button to appear, then tap it. Also check your spam or junk folder.
Extra Forms and ID Documents
Depending on the facility's plan, you may be asked to fill out an additional form or upload an identity document after email verification. Complete all required fields before moving on.
See Booking Forms & ID Documents for details.
Payment
If the plan has a fee, the payment screen appears after verification is complete.
| Payment method | Availability |
|---|---|
| Credit / debit card | Supported |
| Apple Pay | Supported (compatible devices only) |
| Google Pay | Supported (compatible devices only) |
| PayPay | Supported |
- Do not close the screen while payment is being processed.
- Once payment is confirmed, you are taken to the booking completion screen automatically.
Plans with no fee skip the payment screen and confirm your booking immediately.
See Payments for more details.
Plans That Require Facility Approval
Some plans require the facility to approve your request before it is confirmed. In this case, your reservation will show a "Pending" status after you complete the screen. You will receive an email when the facility approves or declines your booking.
Once approved, your access key is issued and the booking is confirmed.
Booking Complete — Receiving Your Access Key
After payment (or immediately for free plans), you land on the booking completion screen where your access key (PIN code or QR code) is displayed. See Check-in for how to use it.
Frequently Asked Questions
Q: I didn't receive the verification code
A: Try the following:
- Double-check the email address you entered (look for typos, missing
@, etc.) - Check your spam or junk mail folder
- Wait 60 seconds, then tap the "Resend code" button
Q: Why do I need to verify my email?
A: Email verification confirms your identity and protects your booking. It also registers your address with UnlockPass, so your guest details are pre-filled automatically the next time you book at any UnlockOS facility.
Q: I was asked to upload an ID document
A: Some facility plans require identity verification. See Booking Forms & ID Documents for guidance on what to upload and how.
Q: Do I have to pay right now?
A: Only if the plan you selected has a fee. Free plans confirm instantly with no payment required. See Payments for more information.