Check-in Configuration Help
Overview
Check-in Configuration defines the conditions under which guests can check in. By combining pricing plans, smart locks, payment methods, and capacity settings into a single configuration, you can accommodate various usage scenarios.
Key Features
- Link pricing plans
- Configure entrance/exit smart locks
- Set payment timing
- Deposit management
- Capacity and congestion management
| Field |
Description |
Required |
| Configuration Name |
Name of the setting (e.g., "Main Entrance", "VIP Room") |
Yes |
| Description |
Description text for the setting (admin notes) |
No |
| Currency |
Currency used for this setting (JPY/USD/EUR) |
No |
Plan Settings
| Field |
Description |
Required |
| Plan Selection Type |
Choose "Individual Plan" or "Plan Group" |
Yes |
| Select Plan |
When Individual Plan: Select the plan to apply |
Conditional |
| Select Plan Group |
When Plan Group: Select the group to apply |
Conditional |
Difference Between Selection Types
| Type |
Description |
| Individual Plan |
Apply only one plan. Saves guests the trouble of choosing |
| Plan Group |
Multiple plans available. Guests can choose their plan |
Lock Settings
| Field |
Description |
Required |
| Entrance Unit ID |
Unit ID of the smart lock for entry |
No |
| Exit Unit ID |
Unit ID of the smart lock for exit (if different from entrance) |
No |
- Unit IDs can be found on the "Lock Connection" page after linking with KEYVOX
- If left blank, check-in completes without key issuance
Payment Settings
| Field |
Description |
Required |
| Payment Timing |
When payment should be made |
Yes |
| Has Deposit |
Whether to collect a deposit at check-in |
No |
| Deposit Amount |
Amount of deposit to collect |
Conditional |
| Prepaid Display Amount |
Amount shown on check-in screen (if different from deposit) |
No |
Payment Timing Options
| Option |
Description |
| Postpaid |
Pay at checkout |
| Prepaid |
Pay full amount at check-in |
| Prepaid + Postpaid |
Pay deposit upfront, settle remaining at checkout |
| No Payment |
No charges (free use, etc.) |
Hourly Billing Plan Special Settings
Only displayed when an hourly billing plan is selected.
| Field |
Description |
Required |
| Enable Billing Unit Settings |
Whether to enable billing unit configuration |
No |
| Billing Unit (minutes) |
Unit time for billing (15/30/60 minutes) |
Conditional |
| Rounding Method |
How to round partial units (Round Up/Round Down/Round to Nearest) |
Conditional |
Billing Unit Examples
| Billing Unit |
Description |
| 15 minutes |
Charge in 15-minute increments (even 1 minute is charged as 15) |
| 30 minutes |
Charge in 30-minute increments |
| 60 minutes |
Charge in 1-hour increments |
Occupancy Management
| Field |
Description |
Required |
| Maximum Capacity |
Maximum number of simultaneous users (1-999) |
Yes |
| Congestion Reset Time |
Time when occupancy count resets |
No |
| Display occupancy rate on check-in screen |
Show current congestion to guests |
No |
| Block new check-ins when at full capacity |
Block new check-ins when max capacity reached |
No |
| Button |
Description |
| Cancel |
Discard changes and return to list |
| Save |
Save the entered settings |
Configuration Examples
Sauna Facility (Hourly Billing, Postpaid)
| Setting |
Value |
| Plan Type |
Individual Plan (Hourly Billing Plan) |
| Payment Timing |
Postpaid |
| Billing Unit |
15 minutes |
| Rounding |
Round Up |
| Maximum Capacity |
30 |
| Show Congestion |
Yes |
Coworking Space (Hourly Billing, Prepaid)
| Setting |
Value |
| Plan Type |
Plan Group (Multiple plans available) |
| Payment Timing |
Prepaid |
| Deposit |
Yes (e.g., 2000 yen) |
| Maximum Capacity |
50 |
Hotel (Accommodation Plan)
| Setting |
Value |
| Plan Type |
Individual Plan (Accommodation Plan) |
| Payment Timing |
Prepaid + Postpaid |
| Maximum Capacity |
1 (per room) |
FAQ
Q: Can I create multiple check-in configurations for the same plan?
A: Yes. This is useful when you have different entrances or different payment conditions.
Q: What's the difference between Deposit Amount and Prepaid Display Amount?
A: Deposit Amount is the actual charged amount, while Prepaid Display Amount is what's shown on screen. Usually they're the same, but use this when you want to display a different amount.
Q: What should I know about selecting prepaid for hourly billing plans?
A: You must set a deposit. If actual usage exceeds the deposit, you cannot charge the excess amount.
Q: What happens if I leave lock settings blank?
A: Check-in completes without smart lock integration. Use this when you only want pricing calculations.
Related Pages
- Check-in List
- Plan List
- Lock Connection (Smart Lock Settings)